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PRIVACY POLICY & GDPR DATA PROTECTION NOTICE

AJS Workwear

This privacy policy explains how AJS Workwear uses and protects any information that you provide when using this website.

AJS Workwear is committed to ensuring that your privacy is protected. Any personal information you provide will only be used in accordance with this privacy statement. This policy reflects the requirements of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, which came into effect on 25 May 2018.

We may update this policy from time to time. You should check this page periodically to ensure you are happy with any changes.

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1. Who We Are

AJS Workwear is a provider of embroidered and printed workwear, uniforms and personalised clothing, supplying customers across Northern Ireland and the wider UK.

Our website is hosted on the Wix.com platform. Wix provides the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and general Wix applications. Wix stores data on secure servers behind a firewall.

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2. What Information We Collect

We may collect personal information when you:

  • Place an order

  • Register an account

  • Complete a contact form

  • Subscribe to emails

  • Use live chat

  • Contact us by email or telephone

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This information may include:

  • Name

  • Billing and delivery address

  • Email address

  • Telephone number

  • Order details and purchase history

  • Payment details (payments are processed securely by third-party payment providers; we do not store card details)

When you place an order on our website, you agree to this Privacy Policy and our Terms & Conditions.

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3. How We Use Your Information

We use your information to:

  • Process and fulfil orders

  • Manage deliveries and customer service queries

  • Contact you if there is an issue with your order

  • Improve your experience on our website

  • Maintain internal records

  • Send occasional service-related or promotional emails where permitted

  • Analyse customer activity to improve our products and services

You can opt out of marketing communications at any time.

We do not sell, rent or trade your personal data to third parties for marketing purposes.

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4. Lawful Basis for Processing

We process your personal data under the following lawful bases:

  • Performance of a contract (order processing and delivery)

  • Legal obligation (tax, accounting and regulatory requirements)

  • Legitimate interests (improving services and customer experience)

  • Consent (email marketing where applicable)

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5. Third-Party Disclosure

We may share your information with trusted third parties who assist us in operating our website, conducting our business or serving customers (such as payment processors, delivery services and website hosting providers). These parties are required to keep your information confidential and secure.

We may also disclose information where required to comply with legal obligations or to protect our rights, property or safety.

Non-personally identifiable information may be used for analytics and performance monitoring.

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6. Your Data Protection Rights

You have the right to:

  • Request a copy of the personal data we hold about you

  • Request correction of inaccurate or incomplete data

  • Request restriction of processing

  • Object to processing

  • Withdraw consent for marketing communications

  • Request erasure of your data (where applicable)

To exercise these rights, please contact us using the details below.

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7. Right to Erasure (“Right to Be Forgotten”)

Under Article 17 of UK GDPR, you may request that your personal data be erased. This right is not absolute and does not apply where processing is necessary:

  • To comply with a legal obligation

  • For the performance of a contract

  • For the establishment, exercise or defence of legal claims

  • For tax, accounting or regulatory purposes

Where required, we may ask for proof of identity before processing your request. Requests will be responded to within one calendar month.

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8. Data Security

We take appropriate technical and organisational measures to protect your personal information. Our website is regularly scanned for security vulnerabilities, and all data is stored securely using industry-standard protections.

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9. Cookies

AJS Workwear uses cookies to improve your browsing experience.

Cookies are small text files stored on your device that help us:

  • Remember user preferences

  • Process shopping cart items

  • Analyse site traffic and usage

  • Improve website performance

Cookies used on this site are implemented through Wix.

You can choose to disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.

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10. Data Breach Policy

In the event of a data breach:

  • Affected users will be notified via email within 7 business days

  • The Information Commissioner’s Office (ICO) will be notified within 72 hours, where legally required

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11. Email Communications

If you receive marketing emails from us, you can unsubscribe at any time by using the unsubscribe link in the email or by contacting us directly. We will promptly remove you from marketing communications.

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12. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

AJS Workwear
📧 Email: glen@spiceconsulting.org (E=Website Manager)

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You may also request a copy of the data we hold about you or request corrections to your information.

Last updated: 1 January 2026

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